Job Title Senior Manager - Publication Delivery Alexion AstraZeneca Rare Disease Unit Career Level E Shift 2 to 11 IST Role People Management with hands on Publication Development Experience 10 to 15 years of experience Work Mode Hybrid 3 days a week in office Location Manyata Tech Park Bangalore About Alexion Here it means more More because here everyone no matter the role deeply connects with patients so we can do our best work More because of the supportive culture where ideas are encouraged the work is challenging and rewarding More because of the impact we can have on our own careers developing at pace But most of all more because of our patients their journey and their hope That is what brings us closer to every individual closer to our work and closer together as a team Introduction to role The Publications Delivery Lead Senior Manager will establish and lead the Alexion Publications Delivery team overseeing a multi-tier organization of publication writers graphic designers InVision specialists and editors This role blends people leadership and operations management with accountability for end-to-end delivery excellence in scientific publications operational rigor stakeholder engagement and continuous improvement The ideal candidate is a seasoned publications professional with substantial experience in global capability centres GCCs or service agencies and a demonstrated record of building teams from the ground up defining KPIs implementing SOPs and driving quality and metrics at scale Key Responsibilities Team Leadership and People Management Teambuild-out Establish and scale a high-performing publication delivery team define roles levels and career pathways Coaching and mentorship Provide ongoing guidance feedback and development plans for Publication Writers Graphic designers and Editors Performance management Set clear goals conduct regular check-ins and annual reviews manage underperformance and recognize high performance Workforce planning Forecast demand plan capacity and manage hiring onboarding and succession Operations Management and Delivery Excellence End-to-end delivery Oversee planning drafting review cycles approvals and finalization of publications to meet timelines and quality standards Ways of working and SOPs Design implement and maintain SOPs RACI matrices workflows and operating models across therapy areas and publication types Process optimization Identify bottlenecks drive continuous improvement e g Lean Kaizen and standardize best practices across teams KPI metrics management Define and track SLAs KPIs and OKRs e g on-time delivery first-time-right quality cycle-time rework rates stakeholder satisfaction Quality management Implement robust QA QC processes editorial standards checklists and audit readiness ensure compliance with GPP and internal policies Risk and issue management Proactively identify risks maintain RAID logs and drive timely mitigations and escalations Stakeholder Engagement Partnerships Build strong transparent relationships with Alexion Publication teams and strong relationships with external vendors agency partners Intake and prioritization Run structured request intake triage resourcing and scheduling to balance portfolio priorities and work volume Governance Lead cadence meetings stand-ups sprint reviews monthly governance calls QBR publish dashboards and present performance to leadership Resource and Vendor Management Resourcing Allocate work across internal teams and approved vendors manage flexible capacity models Vendor oversight Define scopes performance metrics and quality gates for agencies ensure cost-effectiveness and compliance Budget and productivity Track effort utilization and unit costs drive productivity improvements and ROI Support invoicing PO Realization and recharge Publication Delivery Domain Responsibilities Provide structured high-impact review mentoring and coaching to Expert Publication Writers and Senior Publication Writers Serve as the trusted go-to advisor for publication-related queries and support the team in resolving conflicting author comments and changing stakeholder requirements through clear guidance facilitation and stakeholder alignment Align with GPP Good Publication Practice ICMJE CONSORT PRISMA where applicable medical-legal-regulatory standards and internal policies Should be aware of the guidelines in Equator Network and should be an advocate to implement then as needed Tools Technology and Documentation Systems Champion publication management tools e g Pub planning platforms content repositories reference managers collaboration suites and workflow trackers Templates and playbooks Create and maintain templates checklists SOPs and training materials to ensure consistency and scalability Artificial intelligence Demonstrated understanding of AI tools in medical publications with a strong inclination to pilot implement and scale solutions that enhance efficiency quality and consistency Reporting Build automated dashboards and monthly business reviews deliver actionable insights to stakeholders and leadership Required Qualifications Education Advanced degree in life sciences pharmacy medicine or related field PhD MD PharmD MSc preferred Experience 15 years in medical publications medical writing including 5 years in people management and operations leadership Proventrack record Setting up new teams functions in GCCs or service agencies implementing SOPs KPIs and delivery governance Domainexpertise Strong knowledge of GPP ICMJE CONSORT PRISMA ethical authorship data standards and journal congress processes ISMPP CMPP Certification is preferred Operational excellence Demonstrated ability to run large-scale delivery with metrics QA and continuous improvement Stakeholder management Experience partnering with global cross-functional teams and external agencies strong communication and influence skills Global experience Working across time zones and cultures experience in global capability centres or offshore nearshore models Core Competencies Leadership Team building coaching and empowerment Operational rigor Process design SOPs KPIs and compliance Scientific rigor Data accuracy sound data interpretation correct comprehension and robust scientific understanding of rare diseases Quality mindset First time-right delivery audit readiness and continuous improvement Strategic thinking Aligning publication delivery with asset and portfolio goals Communication Clear concise and influential with senior stakeholders Problem solving Data-driven pragmatic and resilient under pressure When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing medicines In-person working gives us the platform we need to connect work at pace and challenge perceptions That s why we work on average a minimum of three days per week from the office But that doesn t mean we re not flexible We balance the expectation of being in the office while respecting individual flexibility Join us in our unique and ambitious world At AstraZeneca s Alexion division you ll find a unique prospect to grow and innovate within a rapidly expanding portfolio Our entrepreneurial spirit fosters autonomy while our energizing culture encourages connections that lead to new ideas As part of our commercial team you ll meet the needs of under-served patients worldwide With tailored development programs designed for skill enhancement and empathetic understanding of patient journeys you ll align your growth with our mission Supported by exceptional leaders and peers you ll drive change with integrity in a culture celebrating diversity and innovation Ready to make a difference Apply now to join our team Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lack thereof sex sexual orientation age ancestry national origin ethnicity citizenship status marital status pregnancy including childbirth breastfeeding or related medical conditions parental status including adoption or surrogacy military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law Alexion provides reasonable accommodations to meet the needs of candidates and employees