About HighLevel HighLevel is an AI powered all-in-one white-label sales marketing platform that empowers agencies entrepreneurs and businesses to elevate their digital presence and drive growth We are proud to support a global and growing community of over 2 million businesses comprised of agencies consultants and businesses of all sizes and industries HighLevel empowers users with all the tools needed to capture nurture and close new leads into repeat customers As of mid 2025 HighLevel processes over 4 billion API hits and handles more than 2 5 billion message events every day Our platform manages over 470 terabytes of data distributed across five databases operates with a network of over 250 microservices and supports over 1 million hostnames Our People With over 1 500 team members across 15 countries we operate in a global remote-first environment We are building more than software we are building a global community rooted in creativity collaboration and impact We take pride in cultivating a culture where innovation thrives ideas are celebrated and people come first no matter where they call home Our Impact As of mid 2025 our platform powers over 1 5 billion messages helps generate over 200 million leads and facilitates over 20 million conversations for the more than 2 million businesses we serve each month Behind those numbers are real people growing their companies connecting with customers and making their mark - and we get to help make that happen About the Role We are looking for a highly skilled SDET Manager to spearhead the quality of AI application development at HighLevel This role is very critical in ensuring the relevancy consistency reliability contextual recall and fairness of our AI platform Ideal candidates will have a combination of technical depth in AI ML Agentic AI along with deep expertise in test automation covering model validation agentic workflows and quality leadership Requirements Overall 8-12 years of experience in which minimum of 1 year in testing AI products Good experience in Prompt Engineering testing AI applications like conversations AI voice AI workflow AI Architect and scale test automation frameworks for APIs micro-services ML pipelines and agentic AI workflows Experience in testing RAG based applications using frameworks like TruLens RAGAs Leverage AI to improve coverage and efficiency across testing lifecycle Hands-on experience testing agentic AI frameworks e g Agentic Studio LangChain AutoGen crewAI Strong programming skills in Python and Java or TypeScript JavaScript Proven expertise in test automation frameworks Selenium Playwright Cypress etc Experience with cloud platforms AWS GCP and CI CD pipelines Responsibilities Review testing strategies for AI application and fine tune strategy to minimize issues in production Establish evaluation pipelines for detecting hallucination context retention latency in multi model environments Generate right data set to simulate customer usage scenarios Test for data model and code issues Define relevant KPIs for AI application testing Non Functional testing - Performance Scalability Reliability Security Implement A B testing at appropriate levels to identify customer impact Run down defect triaging for all customer issues to identify root cause and expand test coverage to mitigate gaps Ensure quality deliverables from AI teams Hire top talent and mentor SDET team on AI testing skills EEO Statement The company is an Equal Prospect Employer As an employer subject to affirmative action regulations we invite you to voluntarily provide the following demographic information This information is used solely for compliance with government record-keeping reporting and other legal requirements Providing this information is voluntary and refusal to do so will not affect your application status This data will be kept separate from your application and will not be used in the hiring decision LI-Remote LI-NJ1

📌 Engineering Manager - Sdet (India)
🏢 HighLevel
📍 India