Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally Through ourdeep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teamsimplementdata technology and AItocreate tomorrow today Get to know us atgenpact comand onLinkedIn X YouTube andFacebook Inviting applications for the role of Assistant Vice President HRO Talent Acquisition In this role you will be responsible for overall HRO operations Focus on continuous process improvements and adaptive changes Develop and manage effective working relationships in the organization and actively collaborate with all clients The ideal candidate will possess a strong background in HR operations excellent analytical skills and a passion for enhancing employee experience on a global scale ResponsibilitiesLead Overall Talent Acquisition as Service Delivery Lead for US ClientLead the overall operational activities and ensure noise-free operations along with strong customer stakeholder managementBe hands on to ensure delivery per customer expectation along with meeting defined SLA ensure customer satisfaction Assess actual performance against standards to resolve whether the team is on target to reach goals and take corrective actions as vitalConstantly work to find the opportunities to drive value beyond SLA s and contractual terms - hence be able to drive value share and Transformation opportunityStrategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization Facilitate and coordinate multiple deadlines create cohesive teams and respond quickly to management requests Drive regular governance monthly quarterly to connect with retained leads and tower managers with strong partnerships in ensuring the success of the service delivery modelReview delivery of Talent Acquisition Build and manage multi-disciplinary functions process technology that can successfully operationalize the end-to-end engagement lifecycle of the HRO operations Strong understanding and proven abilities of executing industry standards and market landscape that will determine the value proposition and competitive advantage for the shared service hub Actively work with client and internal team members in identifying and implementing the process standardization simplification and automation opportunities and act as a mentor support for the teams Coach mentor train and coordinate the activities of the teamManage the application and monitoring of the Hub s methodology framework principles and delegationsUnderstand the use of data to give insights to the business Be able to make decisions using dataA reasonable level of excel usage is necessaryLeadership is key skills require to deliver HRO objectivesStrong people management Qualifications we seek in you Minimum Qualifications Prior experience in US Talent Acquisition Any Graduate PostgraduateRelevant years of experience in HRO Ops with global exposureExcellent analytical and problem-solving skillsStrong communication and interpersonal skills with the ability to work collaboratively across diverse teamsAbility to manage multiple priorities in a fast-paced environment Knowledge of workday and service now Preferred Qualifications SkillsBachelor in HR B Com M Com MBA HR with relevant years of experience Experience in operation in an outsourced environment of HRO domain and in-depth end to end process knowledgeProject Management knowledge and Transition Exposure - Should have transitioned large client s relationship seamlessly Ability to lead and build teams and build multiple internal partners Ability to build client partnership and work in cross functional teams especially with relationship and sales teamAbility to work in an ambiguous workplace Quality - Lean and six sigma knowledge and quality driven personMust demonstrate a high level of self-motivation energy and flexibilityAbility to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basisInnovative and always looking for continuous improvement in order to develop succession plan for staffAbility to outline goals and outcomes gather data brainstorm on solutions evaluate pros and cons Flexibility and willingness to travel At times it may be extensive and at short notice Experience in managing critical projects that have complex requirements Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovationMake an impact - Drive change for global enterprises and solve business challenges that matterAccelerate your career - Get hands-on experience mentorship and continuous learning opportunitiesWork with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobAssistant Vice President Primary LocationIndia-Noida Education LevelBachelor s Graduation Equivalent Job PostingOct 3 2025 5 30 43 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time