We are looking for a VOICE Chat Process Executive to join our team at Aspire This role involves handling calls providing exceptional customer support and addressing queries and concerns related to Telecom ISP The role offers 14000 - 17000 and a dynamic workplace with opportunities for growth Key Responsibilities Handle customer calls in a professional and efficient manner Address customer queries concerns and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets including call handling time customer satisfaction and issue resolution rates Job Requirements The minimum qualification for this role is 12th Pass and 0 - 1 years of experience You will be responsible for resolving customer complaints offering relevant information and escalating complex issues to the appropriate department when necessary Candidates must be open to a 6 days working week during the Rotational shift Job Types Full-time Fresher Pay 13 000 00 - 18 000 00 per month Benefits Health insurance Language Hindi Preferred English Preferred Work Location In person
📌 Customer Care Executive (Punjab)
🏢 Aspire Teleservoces
📍 Punjab
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