ResponsibilitiesCustomer Service Responsibilities list We are looking for Keralite Male Candidiates Only Age above 35 - 40 Job Timings 12pm - 10 pm Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the right methods tools Handle customer complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers Requirements and skills Proven customer support experience or experience as a Client Service Representative Robust phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt respond to different types of characters Excellent communication and presentation skills Ability to multi-task prioritize and manage time effectively High school diploma Job Types Full-time Permanent Pay 17 000 00 - 20 000 00 per month Benefits Food provided Education Higher Secondary 12th Pass Preferred Experience Technical support 1 year Preferred total work 1 year Preferred Customer service 1 year Preferred Language Hindi Preferred English Preferred Work Location In person

📌 Customer Care Executive (Kerala)
🏢 AZAD GROUP OF HOTELS
📍 Kerala