Company Overview At Motorola Solutions we believe that everything starts with our people We re a global close-knit community united by the relentless pursuit to help keep people safer everywhere Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination that s critical for safer communities safer schools safer hospitals and safer businesses Connect with a career that matters and help us build a safer future Department Overview Our IT organization has a critical role in driving extraordinary business results Through a strong partnership with other areas of our business we bring innovative thinking to every conversation and deliver with integrity We re looking for people who bring great ideas and who make our partners ideas better Intellectually curious advisors not order takers who focus on outcomes to creatively solve business problems People who not only embrace change but who accelerate it As the Salesforce QA Automation Engineer you are a key member of Motorola Solutions Salesforce IT working on the delivery portfolio of diverse technology projects alongside a team of talented Salesforce team Lead the transformation of testing into continuous and effective end-to-end quality engineering function through the use of quality processes tools and methodologies significantly improving control accuracy and integrity Evolve more predictive and intelligent testing approaches based on automation and innovative testing products and solutions If you are someone who places a strong value on simplicity and are unafraid to challenge technical constraints to achieve an Agile design then you may be the ideal candidate Scope of Responsibilities Expectations Perform QA Automation with experience in test strategy framework setup script writing in JavasScript TypeScript using Cypress Webdriver IO API automation CI CD setup defect management and tools like Selenium Java and Lighthouse Insomnia Browserstack As a Test Automation engineer lead the transformation of testing into a continuous and efficient end-to-end quality engineering function through the use of quality processes tools and methodologies Develop and implement automation testing strategies and ensure the quality of the product Create test plans and procedures based on product requirements Design and implement a QA test framework for the Service Cloud Chat features on Salesforce com platform in collaboration with the scrum team Ensure the quality of the product by designing and executing test plans and test cases Collaborate with Product owners Technical Product Owner Development Lead Architects and cross-functional IT teams in the US and offshore locations to identify and resolve defects and issues Report on bugs and track their status with the development team to resolution Desired Background Knowledge Skills Proficiency in JavaScript Experience with automation testing frameworks and tools such as Selenium Protractor Cypress and WebDriver IO Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders Develop and maintain automated test scripts using JavaScript and other relevant tools and technologies Understand business and technical requirements for automation work Prepare Testrail and test suites test scenarios for QA work Own the testing and defect triage of business deliverables Basic Requirements Bachelor s or Master s degree in Information Technology Computer Science or Business from an accredited university 3-6 years of experience in a role as a QA Automation Engineer and experience in preparing conducting and documenting software tests Proficiency in at least one of the test automation frameworks e g Selenium WebdriverIO Provar Experience with REST SOAP integration testing Ability to manage and set up Continuous Integration e g Autorabit Jenkins Bamboo Familiarity with SQL SOQL Queries Experience working in Agile Scrum or SAFe frameworks is a plus Understanding of Salesforce Service Cloud functionality platform capabilities and features including Chat Knowledge and forums is preferred Solid grasp of software development life cycle SLDC and Continuous integration continuous delivery CI CD pipelines using the latest DevOps tools such as Jenkins GitHub Bitbucket Jira SonarQube and Dynatrace Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan No EEO Statement Motorola Solutions is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world If you d like to join our team but feel that you don t quite meet all of the preferred skills we d still love to hear why you think you d be a great addition to our team