About BNP Paribas India Solutions Established in 2005 BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA European Union s leading bank with an international reach With delivery centers located in Bengaluru Chennai and Mumbai we are a 24x7 global delivery center India Solutions services three business lines Corporate and Institutional Banking Investment Solutions and Retail Banking for BNP Paribas across the Group Driving innovation and growth we are harnessing the potential of over 10000 employees to provide support and develop best-in-class solutions About BNP Paribas Group Commitment to Diversity and InclusionAt BNP Paribas we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued respected and can bring their authentic selves to work We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants irrespective of but not limited to their gender gender identity sex sexual orientation ethnicity race colour national origin age religion social status mental or physical disabilities veteran status etc As a global Bank we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in About Business line Function IT Hub Bangalore from BNP Paribas Corporate and Institutional Banking CIB is designed to provide centralized IT services to CIB businesses globally with a focus on innovation agility and efficiency The scope is worldwide with teams located in main regions Asia India Europe Americas and it covers the production maintenance of the platforms as well You will be part of a dynamic team of IT professionals and will have the opportunity to work on cutting-edge technologies and projects We combine our global expertise and our local presence to anticipate and adapt to any needs Department Business Line Function Grade if applicable Number of Direct Reports Position PurposeThe member of APAC IT Middleware team will do infrastructure setups and maintain Middleware infrastructure to provide stable cost-effective and performing Middleware environment to the business across Asia Pacific within BNPP This role is for a L3 technical support position and he she will be responsible for overseeing the support services provided by the APAC IT Middleware team They must ensure that the team s services are delivered on time and aligned to agreed SLAs and processes He she will help ensure the quality of Core Middleware services remains consistently high that operating policies are developed or are strictly followed and adhere to all IT security policies to maintain system integrity and quality The candidate must have excellent technical knowledge matched by a can do hands-on attitude have an eye for details possess an inquisitive mind that can analyze and improve existing ways of working and always work to minimize operational risk The successful candidate will be a member of a dynamic IT team and will work with other IT teams in Asia Europe and Americas so must possess strong organization skills have good time management and excellent written and communication skills Key ResponsibilitiesTeam membership Ensure to be proven as good team player to deliver the objectives assigned to the team Technical ManagementServices system deployment Set up maintain IT common infrastructure architecture in APAC SG HK JP CN AU ID KR Enterprise Middleware management Middleware installation configuration administration Capacity planning optimization upgrade Maintenance Support Provide Incident troubleshooting and support for the Middleware infrastructure Middleware system s incident-problem management and recovery Middleware provisioning Business relationship management Liaising with Business Application Teams Regional IT Teams Global Infrastructure Support and IT Security Teams to resolve issues complete tasks and deliver projects in a timely fashion Governance Planning and completing designated projects from start to end providing regular updates on task and project status and ensuring project deadlines are met on time Responsible for the SLA section related to the tower SLA definition reporting dashboards Ensure the coordination and collaboration with Global Head of the relevant functional area Ensure that the instructions and guidelines of the Group esp IT Security guidelines and Global ITI P Governance are respected and the architecture is validated Responsible for controls to be run for as well as the closure of audit points related to the tower Competencies Technical Behavioral Essential Technical Knowledge Skills At least 10 - 15 years of technical experience in the following middleware technologies listed below o Open-source Apache Server 2 4 x Tomcat Server 8 x 9 x o RedHat Jboss EWS Apache 5 x Tomcat 5 x o RedHat Jboss EAP Application server 7 x 8 x o Microsoft IIS server IIS 8 5 10 o IBM WebSphere Application server BASE ND 8 x 9 x o IBM WebSphere MQ server 9 1 9 2 9 3 o Oracle WebLogic server 12 x 14 x o Axway CFT ST servero Tibco EMS Business Works Hawko IBM Connect Direct u Installation of Apache Tomcat Jboss EWS IBM WAS Weblogic MQ software in Windows AIX Linux OS environment u Setup Configuration of Apache Tomcat Jboss EWS IBM WAS server with SSL u Design re-architecting and consolidation of existing Apache Tomcat Jboss EWS IBM WAS Server setup to achieve optimum process u Review design and implementation of Apache Tomcat Jboss EWS IBM WAS Windows UNIX scripting SSL renewal deployment restart u Support Oncall duty for 1 week per month Should work on weekend for Production releases u Flexibility to do shift work and some weekends or late after office hours at short notice u Automate the Apache Tomcat Jboss EWS IBM WAS installation upgrade patching and configuration u Automate the application server migration from lower version to supported version u Analysis remediation planning and execution for all overdue vulnerabilities for IBM MQ IBM WAS Apache Tomcat Jboss EAP EWS products u To apply security vulnerability fixes on timely manner as per business needs u Analysis remediation planning and execution for all Critical compliance deviations on Digital Platform assets and ideally on High deviations for IBM MQ IBM WAS Apache Tomcat and Jboss EAP EWS u To apply security hardening policies for middleware products on timely manner as per business needs u To Analysis Obsolescence report and prepare remediation planning perform user communication execution for all Middleware supported servers u Must have excellent written and verbal communication skills in English French is a bonus u Solid knowledge on governance build and run the services in cloud-based environmentsu Proficiency in handling complex IT-related projects end to end from proposal initiation planning execution operations support until project closure u Demonstrate a systematic and logical approach to problem-solvingu Good presentation and documentation skillsu Ability break down complex technical situations and adapt their language to all levels of discussion from non-technical managers up to 3rd level System Experts u Have knowledge and experience using agile methodologies and or have been part of DevOps teams u Be service oriented customer focused positive committed and have an enthusiastic can do attitude u Great time keeping skills and attention to detail is essential u Must be independent organized self-motivated responsible and able to complete tasks with little or no supervision u Relishes taking ownership being totally hands-on and comfortable directly interfacing with people at all levels of the organization u Continuous improvement of the security watch process for the products under APAC Digital Platform management to proactively plan for patching u Experience in creating and producing reports and Dashboard u Obtain skill for reporting Tableau Power query Excel Micro programing POWER BI SQL query Python APIu Optional skill set Prometheus Grafana Kibana ELKu Obtain skill for automation Ansible scripting Ansible toweru Oversight of the Vulnerability Compliance Deviation remediation for the locally managed network gears u Be service oriented customer focused positive committed and have an enthusiastic can do attitude u Knows ITIL concepts and can apply them effectively Other Value-Added Competencies u ITIL foundation for service managementu A professional certification in any of the application server technology listed u Analytical thinking and strong diagnostic information gatheringu Client-oriented strong communication and organization skillsu Initiative and multitaskingu Ability to work under pressureu Having knowledge in ansible good scripting skills in PowerShell Python or other programming languages is an added advantage