The Strategy Consulting Global Network Song Practice NICE CXone - Exec Join our team of Strategy Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales service and marketing to accelerate business change Practice Strategy Consulting Global Network Song I Areas of Work Nice CXone Contact Centre Project Implementation and Pre-Sales Level Manager Senior Manager Location Gurgaon Mumbai Bangalore Hyderabad Chennai Pune Years of Exp 8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges Do you want to design build and implement strategies to enhance business performance Does working in an inclusive and collaborative environment spark your interest Then this is the right place for you Welcome to a host of exciting global opportunities within Accenture Strategy Consulting s Global Network Practice The Practice - A Brief Sketch The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing sales and services functions As part of the team you will work on transformation services driven by key offerings like Living Marketing Connected Commerce and Next-Generation Customer Care These services help our clients become living businesses by optimizing their marketing sales and customer service strategy thereby driving cost reduction revenue enhancement customer satisfaction and impacting front end business metrics in a positive manner You will work closely with our clients as consulting professionals who design build and implement initiatives that can help enhance business performance As part of these you will Use strong project management skills Leverage good understanding of principles theories practices and techniques for managing project workload and analysis needed for key deliverables Deploy understanding of technology and software development cycle Apply critical thinking resource management and problem-solving skills Create valid business cases ROI generation and project management of solution deployment being organized and comfortable planning several months in advance Bring your best skills forward to excel at the role Use strong and well-established record of accomplishment in designing and delivering Nice CXone solution Strong project management skills in planning and coordination for timely delivery Maximize critical thinking and problem-solving skills Apply understanding of technology and software development cycle Demonstrate relevant financial and budget competencies Read about us Your experience counts MBA from a tier 1 institute good to have 8 years experience in project management or technically relevant occupation experience in call recording or telephony industry Experience in leading at least 1 NICE CXone end-to-end implementation a must which involves integration with CRM as well as Agent screen pop Consulting experience Optional What s in it for you An opportunity to work on with key G2000 clients Potential to with leaders in strategy industry experts enterprise function practitioners and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies Ability to embed into everything from how you service your clients to how you operate as a responsible professional Personalized training modules to develop your to grow your skills industry knowledge and capabilities Chance to thrive in a that is committed to accelerate equality for all Engage in boundaryless collaboration across the entire organization About Accenture Accenture is a leading global professional services company providing a broad range of services and solutions in strategy consulting digital technology and operations Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world s largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders With 569 000 people serving clients in more than 120 countries Accenture drives innovation to improve the way the world works and lives Visit us at About Accenture Strategy Consulting Accenture Strategy shapes our clients future combining deep business insight with the understanding of how technology will impact industry and business models Our focus on issues such as digital disruption redefining competitiveness operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world Today digital is changing the way organizations engage with their employees business partners customers and communities This is our unique differentiator To bring this global perspective to our clients Accenture Strategy s services include those provided by our Capability Network - a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world For more information visit Song At the heart of every great change is a great human If you have ideas ingenuity and a passion for making a difference About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Gn - Song - Service - Nice Cx One - Manager (Hyderabad)
🏢 Accenture
📍 Hyderabad