Line of Service Advisory Industry Sector Not Applicable Specialism SAP Management Level Senior Manager Summary At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives As a SAP consulting generalist at PwC you will focus on providing consulting services across various SAP applications to clients analysing their needs implementing software solutions and offering training and support for effective utilisation of SAP applications Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives Why PWC At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities This purpose-led and values-driven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life Together we grow learn care collaborate and create a future of infinite experiences for each other Learn more At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth To enable this we have zero tolerance for any discrimination and harassment based on the above considerations Responsibilities Gather and analyze business requirements related to CRM processes Design and configure SAP CRM modules to meet business needs Customize SAP CRM functionalities including sales marketing service and interaction center Collaborate with business users developers and other stakeholders to deliver solutions Perform system configuration integration and data migration activities Support testing phases such as unit testing integration testing and user acceptance testing Provide post-implementation support and troubleshooting Document solutions processes and configurations Stay updated with SAP CRM product developments and industry best practices Provide training and knowledge transfer to end-users Required Skills and Qualifications Bachelor s degree in Computer Science Information Technology Business or related field years of experience in SAP CRM implementation and support Strong knowledge of SAP CRM Sales Marketing Service and Interaction Center functionalities Experience with SAP NetWeaver and integration with other SAP modules e g SAP ECC SAP S 4HANA Proficiency in CRM configuration workflows business partner model and customization Familiarity with ABAP is a plus Excellent communication and interpersonal skills Ability to work independently and as part of a team Solid problem-solving skills and attention to detail Preferred Qualifications SAP CRM certification Experience with SAP C4C Cloud for Customer is a bonus Knowledge of CRM analytics and reporting tools Exposure to Agile methodologies Benefits Competitive salary and benefits package Opportunity to work on diverse and challenging projects Professional development and training opportunities Collaborative and inclusive work environment Mandatory skill sets SAP CRM Preferred skill sets SAP CRM Years of experience required 12 Education qualification Btech MBA MCA MTECH Education if blank degree and or field of study not specified Degrees Field of Study required Master of Business Administration Bachelor of Engineering Master of Engineering Degrees Field of Study preferred Certifications if blank certifications not specified Required Skills SAP ABAP Advanced Business Application Programming Optional Skills Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Application Software Business Model Development Business Process Modeling Business Systems Coaching and Feedback Communication Creativity Developing Training Materials Embracing Change Emerging Technologies Emotional Regulation Empathy Enterprise Integration Enterprise Software Implementation Research Implementation Support Implementing Technology Inclusion Influence Innovative Design Intellectual Curiosity 26 more Desired Languages If blank desired languages not specified Travel Requirements Not Specified Available for Work Visa Sponsorship No Government Clearance Required No Job Posting End Date

📌 In-senior Manager Sap Crm Enterprise App Sap Advisory Gurgaon (Gurugram)
🏢 PwC
📍 Gurugram