HR Manager - Service Industry Position HR Manager Department Human Resources Location Pune Reporting To General Manager Managing Director Industry Transport Housekeeping Security etc Job Summary The Senior HR Manager will oversee the complete HR operations including management of employee s end to end life cycle and HR policy implementation This role ensures smooth workforce management across multiple sites including drivers ground staff administrative employees The candidate must have strong experience in HR operations within transport housekeeping security services companies and excellent knowledge of labour laws applicable Key Responsibilities 1 Recruitment Manpower Planning Lead recruitment for drivers technicians operations staff and office employees Coordinate with department heads to forecast manpower needs Ensure proper background verification documentation and joining formalities 2 Attendance Payroll Compliance Oversee attendance systems biometric records and shift-based attendance drivers operators Coordinate with payroll team for monthly salary processing incentives overtime and allowances Ensure statutory compliance o Motor Transport Workers Act o The Maharashtra Recognition of Trade Unions and Prevention of Unfair Labour Practices Act o Shops Establishment Act o PF ESIC PT LWF o Contract Labour Management Handle audits and inspections by labour authorities 3 Employee Relations Grievance Handling Resolve employee concerns at branches depots and transport sites Maintain healthy relations with drivers and support staff Manage disciplinary actions warning letters suspension or termination as per policy 4 HR Policies Process Implementation Draft implement and update HR policies for transport operations Drive HR initiatives o Code of Conduct o Leave Attendance o Safety compliance guidelines o Driver behaviour and discipline rules 5 Training Development Identify training needs for drivers supervisors and staff Conduct on boarding sessions safety briefings and compliance training Monitor effectiveness of skill development initiatives 6 Performance Management Drive appraisal process for office staff and field teams Create KPIs for operations maintenance and administrative positions Recommend promotions transfers and manpower restructuring 7 HR Operations Documentation Maintain accurate employee records service books and personal files Oversee contract workforce management and vendor compliance Ensure timely renewal of licenses permits and statutory documents 8 Strategic HR Support Support management in planning HR budgets cost optimization and organizational development Provide MIS reports attrition attendance headcount overtime site wise manpower budget finalization and manpower deployment Support new business expansions site setups and HR system implementation Key Skills Competencies Solid knowledge of HR operations in service sector Deep understanding of labour laws compliance Excellent communication people management Hands-on experience with attendance payroll and HRMS software Ability to handle multi-location workforce Problem-solving and conflict-resolution skills Leadership decision-making ability Qualifications Experience MBA PGDM in Human Resources 7 - 10 years of experience in HR with at least 3-5 years in service sector having manpower more than 500 Experience in handling driver workforce contract manpower and shift operations Salary As per industry standards and experience Interested Candidate can Email WhatsApp on admin aaryatrans com (phone hidden) Job Type Full-time Work Location In person