Zoho Analyst Zoho Administrator Zoho CRM Specialist Location Chennai Role Overview We are seeking a highly skilled and proactive Zoho Analyst Administrator to manage optimize and enhance our Zoho CRM Applications This role combines business analysis system administration and CRM specialization to ensure robust system performance seamless business processes data integrity and high user adoption across the organization The ideal candidate will have deep functional and technical expertise in Zoho applications strong business process understanding and the ability to translate requirements into scalable technical solutions Key Responsibilities1 Zoho System Administration Configuration Manage and administer the Zoho CRM and Analytics Configure customize and deploy Zoho modules to support organizational workflows Create and manage user roles profiles permissions security settings and data-sharing rules Develop and optimize workflows blueprints automation validation rules and custom functions using Deluge scripting Monitor system performance and implement enhancements as needed 2 Business Analysis Process Optimization Gather analyze and document business requirements from various teams Sales Marketing Finance Operations etc Translate business needs into technical specifications for Zoho applications Partner with cross-functional teams to design and implement scalable solutions and process improvements Optimize sales processes including lead prospect and deal management within Zoho CRM 3 Data Management Reporting Analytics Build and maintain reports dashboards and visualizations in Zoho Analytics to track KPIs and support decision-making Ensure data integrity accuracy and cleanliness across the Zoho applications through audits and data-cleaning activities Conduct data analysis to identify trends gaps and opportunities 4 Integrations Technical Support Integrate Zoho applications with internal systems and third-party platforms using APIs and Zoho integrations Troubleshoot system issues resolve bugs and provide first-level technical support to end users Serve as a liaison with Zoho Support external vendors and implementation partners for advanced issues 5 Training Documentation Adoption Create training materials SOPs process documentation and system configuration guides Conduct training sessions for users across departments to ensure effective system adoption Lead change management initiatives to drive consistent usage and best practices Qualifications SkillsRequired Bachelor s degree is must Minimum 1 year of experience as a Zoho Analyst Zoho Administrator CRM Specialist or similar role Strong hands-on experience with Zoho CRM experience with Zoho Analytics is highly preferred Proven experience in Deluge scripting API integrations workflow automation and custom module development Proficiency in business process mapping and requirements gathering Strong analytical problem-solving and critical-thinking skills Excellent communication and interpersonal skills for cross-functional collaboration Ability to manage multiple priorities and work independently in a fast-paced setting Preferred Nice to Have Zoho certifications Zoho CRM Admin Zoho Creator Developer etc Experience with SQL and familiarity with database concepts Exposure to SaaS environments or B2B business models Knowledge of project management methodologies Additional Attributes Detail-oriented organized and process-driven Strong sense of data security and confidentiality Proactive mindset with a passion for innovation and technology-driven improvements Job Type Full-time Pay 300 000 00 - 450 000 00 per year Benefits Provident Fund Work Location In person

📌 Zoho Administrator (Tamil Nadu)
🏢 Aparajitha Corporate Services
📍 Tamil Nadu