Job Title Academic Counsellor Overview We are seeking an enthusiastic results-oriented Academic Counsellor to join our team in Mankavu Kozhikode This full-time role is perfect for motivated individuals including freshers looking to start a career in the education sector The Academic Counsellor is a crucial position serving as the primary link between the institution and prospective students Your main goal is to use your communication and guidance skills to help individuals identify and enroll in the best educational pathways for their career goals directly contributing to the organization s growth Salary Location Pay 15 000 00 - 17 000 00 per month Location Mankavu Kozhikode Work Arrangement In-person Key Responsibilities This role involves a mix of outreach guidance sales and administrative tasks Student Engagement Enrolment Proactive Outreach Connect with interested potential students leads through phone calls emails and other channels to discuss educational programs Personalized Guidance Actively listen to students aspirations build strong rapport and provide tailored advice and support to help them make informed academic decisions Target Achievement Consistently meet or exceed monthly enrolment Key Performance Indicators KPIs Program Process Expertise Expert Knowledge Clearly and accurately explain program specifics including admission criteria tuition fees financial aid options and potential career outcomes Lifecycle Management Guide candidates smoothly through every stage of the academic process from initial inquiry right through to successful enrollment and onboarding Issue Resolution Professionally address and resolve student concerns questions and objections Collaboration Data Management Cross-Functional Coordination Work closely with the admissions and academic teams to ensure a successful transition for new students Data Integrity Accurately use the CRM system to log all student interactions progress and relevant information Market Awareness Stay up-to-date on program changes industry trends and competitor offerings to maintain a competitive edge Qualifications Skills Experience Preferred Proven ability in telesales customer service or other communication sales-intensive roles is a significant asset Experience in the academic or education services sector is highly desirable Communication Exceptional verbal and written communication skills with solid interpersonal abilities Mindset Must be self-motivated target-driven and possess a confident persuasive communication style focused on converting leads into enrolments Work Style Effective working both independently and collaboratively within a team Technical Proficiency in Microsoft Office tools Familiarity with CRM systems is a distinct advantage Job Types Full-time Permanent Fresher Pay 15 000 00 - 18 000 00 per month Benefits Cell phone reimbursement Paid sick time Paid time off Provident Fund Work Location In person

📌 Academic Counsellor (Kerala)
🏢 XYLEM LEARNING
📍 Kerala