Role-Specific Responsibilities Prescription Oversight Review prescriptions for high-risk therapeutic areas Ensure alignment with clinical guidelines and patient-specific factors Physician Collaboration Proactively communicate with doctors to resolve ambiguities or suggest optimizations Share structured feedback and insights from patient interactions Patient Support Educate patients on medication adherence side effects and lifestyle modifications if required Act as a bridge between patients and healthcare providers especially in post-prescription support programs Device training to patients Additional Roles and Responsibilities in PSP Program Call Auditing Conduct regular audits of tele-educator calls to assess and enhance both soft skills e g empathy communication and technical competencies e g product knowledge AE handling Training Development Design and deliver structured training programs for tele-educators focusing on Soft skills development Technical knowledge related to therapeutic areas e g oncology diabetes obesity IBD Process adherence and compliance protocols GRN Approvals Oversee and approve Goods Receipt Notes GRNs to ensure timely vendor payments and accurate inventory reconciliation in coordination with procurement and finance teams Adverse Event AE Follow-up Coordinate with healthcare professionals HCPs to ensure timely follow-up and documentation of reported adverse events in alignment with pharmacovigilance requirements Escalation Management Act as the primary point of contact for resolving escalations raised by tele-educators including complex patient cases communication challenges and operational issues Stakeholder Engagement Collaborate with Physicians and specialists Pharmaceutical companies and health authorities Patient support teams and educators Qualification Pharm D Experience Minimum 3-4 years Job Types Full-time Permanent Pay Up to 45 000 00 per month Perks Health insurance Provident Fund Work Location In person

📌 Pharmacovigilance (pharm D) (Maharashtra)
🏢 Health Care at Home India
📍 Maharashtra