Education Qualification Any Graduate Skills Primary - Technology Network Monitoring Tools Traverse 3 - Experienced Primary - Technology Network Monitoring Tools Solarwinds 2 - Knowledgeable Tertiary - Behavioral Aptitude Information Processing 3 - Experienced Tertiary - Domain IT in Banking Customer Support 3 - Experienced Tertiary - Behavioral Aptitude Communication 2 - Knowledgeable Certification Technology IT Certifications Microsoft Certification Microsoft Windows Server Networking Fundamentals Details 1 SCCM Administration - Working knowledge of SCCM administration and related dependent components like AD DNS BitLocker Group Policies etc 2 Patch Management a Deployment of monthly updates on every patch Tuesday following the Change process b Provide the patching status report to the customer 3 Software Distribution a Deployment of application versions to keep the devices complaint b Provide the deployment status report to the customer 4 Hardware and Software Inventory a Generate hardware and software inventory reports as per the customer requirements 5 Configure features Asset intelligence DCM Reporting 6 Manage and administer the client settings system discoveries collections boundaries and bandwidth settings etc 7 SCCM Client installation on Servers and Desktops 8 Hands on experience on fixing SCCM Packaging related issues on End User Windows 10 devices 9 Expertise in Windows Batch Scripting 10 Monitor and troubleshoot the SCCM infrastructure components and client health issues 11 Monitor and Troubleshoot a Monitoring the daily health of SCCM infrastructure components and client issues b Troubleshoot failed SCCM components and clients c Troubleshoot failed Software and Patch Deployments 12 Backup and Maintenance - Knowledge on the SCCM site backup and Maintenance tasks 13 Incident and Service Request Management - Monitor the ticket queue and act up on the reported incidents on a daily basis 14 Prepare and maintain SOP documents to help L1 team 15 Manage and lead team of L1 Technical Skills In-depth understanding on any one of SCCM SCOM Traverse SolarWinds ManageEngine Nexthink etc Behavioral skills 1 Valuable verbal and written communication skills 2 Time management 3 Ability to collaborate and work in a team 4 Problem solving 5 Planning organizing and prioritizing 6 Active listening skill Location India - Bengaluru Created On 28-Nov-2025

📌 Senior Analyst - Business Systems (Karnataka)
🏢 Microland
📍 Karnataka