The Front Office Executive will be the first point of contact for guests and will ensure smooth check-in and check-out operations while maintaining a high standard of guest service The role demands excellent communication skills a pleasing personality and a customer-centric approach to uphold the company s hospitality standards Key Responsibilities Welcome guests courteously and assist them during check-in and check-out Handle room reservations cancellations and modifications efficiently Maintain accurate guest records and billing information Coordinate with housekeeping and other departments to ensure guest satisfaction Handle guest complaints requests and inquiries professionally Manage phone calls emails and front office correspondence Maintain the cleanliness and organization of the reception area Ensure compliance with hotel policies safety and security procedures Prepare daily reports related to occupancy arrivals and departures Required Skills Excellent communication and interpersonal skills Good knowledge of MS Office and hotel management software like IDS Opera etc Strong organizational and multitasking abilities Professional attitude with a pleasant personality Problem-solving and decision-making skills Key Attributes Positive attitude and team spirit Presentable and well-groomed appearance Ability to work in shifts including weekends and holidays Solid focus on guest satisfaction and service excellence Job Type Full-time Pay 15 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Experience Hospitality Sector 3 years Required Front Office Executive 3 years Required Computer Expertise 3 years Required Work Location In person

📌 Front Office Executive( Hospitality) (Chhattisgarh)
🏢 nirvana association
📍 Chhattisgarh