Non-Voice Process job involves providing customer service and handling tasks through written communication channels like email chat and social media rather than phone calls Responsibilities include responding to customer inquiries resolving issues processing transactions managing data and maintaining records all while requiring strong written communication attention to detail and technical proficiency with software tools Key Responsibilities Customer Support Handle customer inquiries and issues via email chat and social media Problem Resolution Provide accurate and timely resolutions to customer complaints and problems Data Management Maintain detailed records of customer interactions and transactions Information Provision Accurately and effectively communicate product or service information Collaboration Work with team members and other departments to resolve complex issues Process Adherence Follow company policies procedures and quality standards Performance Monitoring Meet established metrics for response time resolution rate and customer satisfaction Job Types Full time Permanent Fresher Pay 15 825 99 - 29 071 64 per month Benefits Cell phone reimbursement Food provided Health insurance Internet reimbursement Work from home Education Higher Secondary 12th Pass Preferred Language Kannada Preferred English Preferred Hindi Preferred Location Bangalore Karnataka Required Shift availability Day Shift Preferred Night Shift Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Non Voice Process (Karnataka)
🏢 Siyaraj Enterprise
📍 Karnataka