About the Role We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process that includes handling calls emails and chats This role requires excellent communication skills strong problem-solving ability and flexibility to work in UK US shift timings Key Responsibilities Manage customer interactions through calls emails and chats Provide accurate information about products and services Record and update customer details in the CRM system Handle customer queries and complaints with professionalism Escalate complex issues to the appropriate department for quick resolution Ensure high levels of customer satisfaction and meet service quality standards Requirements Graduate Undergraduate with excellent English communication skills 0-2 years of experience in customer service voice email chat preferred Good typing speed and knowledge of MS Office CRM tools Strong listening problem-solving and interpersonal skills Willingness to work in UK US shifts rotational What We Offer Competitive salary incentives International process exposure UK US clients Training and growth opportunities opportunities Supportive and collaborative work environment Job Types Full-time Fresher Pay 300 000 00 - 420 000 00 per year Perks Health insurance Provident Fund Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Care Associate (Punjab)
🏢 BJS Home Delivery
📍 Punjab