We are currently seeking a highly motivated and experienced Ticketing Executive to join our team at Viswamitempowersolution in Kangra Himachal Pradesh India As a Ticketing Executive you will be responsible for managing ticket sales and reservations for our company s various services This is a full-time position with a competitive salary and benefits package Key Responsibilities - Process ticket sales and reservations for various services offered by the company - Handle customer inquiries and provide excellent customer service - Maintain accurate records of all ticket sales and reservations - Coordinate with other departments to ensure smooth operations and customer satisfaction - Stay up-to-date with company policies and procedures as well as industry trends and regulations - Assist with marketing and promotional activities to increase ticket sales - Collaborate with team members to identify and implement process improvements - Handle and resolve any customer complaints or issues in a timely and skilled manner - Maintain a clean and organized ticketing office and work area Qualifications - Bachelor s degree in Business Administration Hospitality Management or a related field - 2 years of experience in ticketing or reservations preferably in the travel or hospitality industry - Strong communication and customer service skills - Proficient in MS Office and ticketing software - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Excellent organizational and time-management skills - Willingness to work flexible hours including weekends and holidays - Fluency in English and Hindi both written and verbal - Knowledge of local attractions and transportation options in Kangra is a plus If you are a self-motivated individual with a passion for providing exceptional customer service and have experience in ticketing or reservations we encourage you to apply for this exciting opportunity We offer a competitive salary a supportive work environment and opportunities for growth and development Join our team at Viswamitempowersolution and be a part of our mission to provide the best travel experience to our customers in Kangra and beyond