Role Summary We are seeking a highly skilled skilled to lead initiatives at the intersection of Generative AI GenAI Agentic AI frameworks Root Cause Analysis RCA and Full Stack Observability This role is ideal for individuals who can leverage AI driven insights to enhance incident detection impact analysis and system reliability across complex IT environments Key Responsibilities Key Responsibilities Design and implement AI driven RCA and impact analysis frameworks integrated with observability platforms Utilize Agentic AI and GenAI technologies to automate and enhance decision making in incident response and service reliability Integrate observability tools e g AppDynamics Dynatrace DataDog Grafana CloudWatch Splunk ELK with AI models for intelligent alerting and diagnostics Collaborate with SRE DevOps and platform teams to define observability KPIs and RCA workflows Develop autonomous agents for real time monitoring anomaly detection and resolution Drive innovation in predictive analytics and self healing systems using GenAI capabilities Ensure scalability security and compliance of AI integrated observability solutions Technical Requirements Required Skills Experience Hands on experience with GenAI and Agentic AI frameworks e g LangChain LangGraph Strong understanding of Root Cause Analysis RCA and Impact Analysis methodologies Experience in designing AI powered automation and monitoring systems Familiarity with cloud native architectures and distributed systems Excellent analytical problem solving and communication skills Additional Responsibilities Ability to develop value creating strategies and models that enable clients to innovate drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Preferred Skills Foundational- SDLC- Problem Analysis- Root Cause Analysis Technology- Infra ToolAdministration-ITSM- ServiceNow- ITSM Technology- Machine Learning- Generative AI Technology- Machine Learning- Responsible AI Technology- Microservices- Microservices API Management Technology- Microsoft Technologies- Net Application Development