A Houston Texas USA based Logistics company is in need for Process Associates to work from our office in Kolkata and deal with its hiring program As a Customer Support Associate Voice you will be responsible to deliver the following responsibilities Initiate outbound calls to potential and shortlisted Candidates for Hiring Handle inbound calls with utmost professionalism adhering to the call etiquettes of the highest order Niche out sublime negotiation skills assertively Work on Job Boards Manage listings on Job Portals Initiate follow up phone calls engage in chats and emails in accordance with effective strategical norms applicable with candidates across different stages of Hiring Maintain Daily MIS reports Requisites A minimum of 2 years of international BPO related voice process experience is a pre-requisite A prior exposure in overseas voice-based non-technical recruitment is an advantage Excellent command over verbal and written English is a necessity One should possess top-notch neutral conducive to communicate effectively with a native English speaker Should be at ease at managing work-related pressure Basic computer skills Must be willing to start immediately Perks Highly competitive Pay Structure Health Insurance with options to add Parents and dependents Paid Training Work Schedule 5 days week Monday through Friday It s strictly WORK FROM OFFICE One needs to work in night shift Transport Facility Drop facility is available within the transport boundary Job Location Kolkata Job Type Full-time Pay 25 000 00 - 30 000 00 per month Benefits Commuter assistance Health insurance Paid sick time Paid time off Provident Fund Schedule Monday to Friday Night shift US shift Supplemental Pay Overtime pay Performance bonus Application Question s What is your current CTC What is your expected CTC What makes you feel that it is the right job for you Education Higher Secondary 12th Pass Required Experience International BPO related voice process 1 year Required Inbound voice 1 year Required Outbound voice 1 year Preferred Language English Required Location Kolkata West Bengal Required Shift availability Night Shift Required Work Location In person

📌 Customer Support Specialist (West Bengal)
🏢 Ancile Technologies
📍 West Bengal