Service Advisor - Car Dealership Location Wagholi Pune Experience Required 1-6 Year Experience in car dealership service department preferred Salary 18 000 - 35 000 per month Incentives Based on experience and performance Job Type Full-Time Permanent Job Overview We are seeking a professional and customer-focused Service Advisor to join our team at a leading car dealership in Pune The ideal candidate will act as the primary link between customers and the service department ensuring all service requirements are understood accurately documented and completed on time Key Responsibilities Welcome customers and assess their vehicle service needs Prepare detailed job cards and provide accurate service cost estimates Coordinate with the workshop team to ensure timely and efficient service Maintain clear communication with customers regarding service status and additional work if required Conduct quality checks before vehicle delivery to ensure customer satisfaction Manage and update service records in the dealership s CRM system Handle customer queries complaints and escalations professionally Promote dealership services annual maintenance contracts and accessories Requirements Minimum 1 year of experience as a Service Advisor in an automobile dealership Good knowledge of vehicle servicing repair processes and technical terms Solid communication interpersonal and customer service skills Ability to explain technical information in simple terms Computer proficiency for job card preparation and reporting A customer-first approach and problem-solving mindset Benefits Attractive salary with performance incentives Opportunity to work with a reputed car dealership brand Ongoing training and career growth prospects Job Types Full-time Permanent Pay 18 000 00 - 35 000 00 per month Benefits Provident Fund Schedule Morning shift Supplemental Pay Performance bonus Yearly bonus Language English Required Hindi Required Marathi Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Service Advisor – Car Dealership (Maharashtra)
🏢 Eduplex services private
📍 Maharashtra