We are seeking a dynamic and customer-focused individual to join our call center team as a Bilingual Call Center Representative In this role you will be responsible for handling inbound and outbound calls in both English and Spanish providing exceptional customer service and resolving inquiries or issues efficiently and professionally Key Responsibilities Answer incoming calls promptly and respond to customer inquiries and requests in English and Spanish Provide accurate information about products services and promotions Assist customers with placing orders processing payments and resolving complaints Document all customer interactions and transactions accurately Follow company policies and procedures to ensure high-quality service delivery Qualifications Fluency in both English and Spanish verbal and written Previous experience in a call center or customer service environment preferred Excellent communication skills and a strong customer service orientation Ability to multitask prioritize and manage time effectively High school diploma or equivalent required additional education or certifications a plus Benefits Competitive hourly wage or salary based on experience Comprehensive benefits package including health insurance retirement savings plan and paid time off Opportunities for career advancement and career development Job Type Full-time Pay From 15 000 00 per month Benefits Health insurance Paid time off Ability to commute relocate Zirakpur Punjab Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Preferred Experience Customer service 1 year Preferred Language Spanish Preferred Shift availability Night Shift Preferred Overnight Shift Preferred Day Shift Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Spanish/english Call Center Representative (Zirakpur)
🏢 Leading
📍 Zirakpur