Maintain and update the customer database including records of inquiries orders payment status and follow-ups Coordinate between sales dyeing dispatch and production teams to ensure timely updates to customers Track customer interactions across touchpoints email calls visits WhatsApp etc Create and execute communication campaigns for new fabric launches offers order status updates and re-engagement Resolve customer complaints or issues promptly by coordinating with internal departments Generate periodic reports on customer activity sales trends and satisfaction levels Analyze customer buying behavior and suggest loyalty or reactivation strategies Maintain records of customer-specific requirements such as fabric specs finishes payment terms etc Support the sales team with lead follow-ups quotations and relationship building Job Types Full-time Permanent Pay 13 000 00 - 15 000 00 per month Perks Cell phone reimbursement Work Location In person
📌 Crm (Punjab)
🏢 R K KNIT FAB
📍 Punjab
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