Project Role Infra Tech Support Practitioner Project Role Description Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes Provide hardware software support and implement technology at the operating system-level across all server and network areas and for particular software solutions vendors brands Work includes L1 and L2 basic and intermediate level troubleshooting Must have skills DevOps Good to have skills Vmware Virtualization Administration VMware Datacenter Virtualization Architecture and Design Minimum 5 year s of experience is required Educational Qualification 15 years full time education Summary As an Infra Tech Support Practitioner you will engage in the ongoing technical support and maintenance of production and development systems and software products Your typical day will involve addressing technical issues collaborating with various teams and ensuring that services are running smoothly across multiple platforms You will be responsible for troubleshooting and resolving hardware and software problems both remotely and onsite while adhering to defined operating models and processes Your role will also include implementing technology solutions at the operating system level across server and network areas ensuring optimal performance and reliability of configured services Roles Responsibilities - Expected to be an SME collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Facilitate knowledge sharing sessions to enhance team capabilities and foster a collaborative workplace - Monitor system performance and implement improvements to enhance efficiency and reliability Professional Technical Skills - Must To Have Skills Proficiency in DevOps - Good To Have Skills Experience with VMware Datacenter Virtualization Architecture and Design Vmware Virtualization Administration - Strong understanding of continuous integration and continuous deployment practices - Experience with cloud platforms and containerization technologies - Familiarity with scripting languages for automation purposes Additional Information - The candidate should have minimum 5 years of experience in DevOps - This position is based at our Kolkata office - A 15 years full time education is required 15 years full time education About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Infra Tech Support Practitioner (Kolkata)
🏢 Accenture
📍 Kolkata