Healthcare Customer Service Representative - English Voice Be the spark that brightens days and ignite your career with TTEC s award-winning employment experience As a Healthcare Customer Service Representative - Voice working onsite in Mumbai Maharashtra you ll be a part of bringing humanity to business Our employees have spoken Our purpose team and company culture are amazing and our Great Place to Work certification in India says it all experienceTTEC Our recruitment hub is open for walk-in applicants from Monday to Friday between 10 30 am to 4 00 pm Visit TTEC Mumbai at 403 404 Nesco IT Park Virtual interviews are available for those currently living outside of Mumbai and considering relocating to the city What You ll be Doing Do you have a passion for helping others and giving them peace of mind In this role you ll work to resolve customer issues via phone and chat services including chat text email social media direct messaging as well as other nonverbal platforms Whether it s getting answers for customers quickly consulting on products with compassion or resolving their issues with a smile you ll be the difference between their customer experience being just average or an exceptional one During a Typical Day You ll Answer incoming communications from customers Connect and resolve issues with customers using via verbal written communication What You Bring to the Role 1 year customer service experience Ability read write and speak English at a strong proficiency level Computer literacy What You Can Expect Supportive of your career and professional development An inclusive culture and community-minded organisation where giving back is encouraged A global team of curious lifelong learners guided by our company values Depending on your experience and your last drawn your monthly CTC is between INR 30 000 - 41 000 with performance-based bonus opportunities and night differential And we have a healthy benefits package based on your position that could include transportation provided for night shifts PTO tuition reimbursement health and wellness incentives A Bit More About Your Role We re committed to ensuring you have the skills and support to be successful in your role throughout your career From your first day in training through individualised webcam-enabled engagement and coaching on into 1000s of free courses to support your career growth wherever that may take you And we know that you bring with you the one necessary ingredient that can t be taught - a caring and supportive nature that will shine through as you help customers Our TTEC community is here for you as one dynamic global family You ll report to the Team Lead You ll contribute to the success of the customer experience and the overall success of the team About TTEC Our business is about making customers happy That s all we do Since 1982 we ve helped companies build engaged pleased profitable customer experiences powered by our combination of humanity and technology On behalf of many of the world s leading iconic and hypergrowth brands we talk message text and video chat with millions of customers every day These exceptional customer experiences start with you TTEC is proud to be an equal prospect employer where all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams We aim to reflect the communities we serve by not only delivering amazing service and technology but also humanity We make it a point to make sure all our employees feel valued belong and comfortable being their authentic selves at work As a global company we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Primary Location India-Maharashtra-Mumbai Job Customer Care Representative

📌 Healthcare Customer Service Representative – English Voice (Maharashtra)
🏢 TTEC
📍 Maharashtra