Responsibilities Key Deliverables Regular interaction with customer and understand support require at customer end escalate the same to Area business manager Zonal Service Manager for further resolving toTrack sheet better connect Log book collection - MTBL and compettion vehicles Helps to create better database as well plan for immediate action plan for scope of improvement Overall Product performance establishment includes Fuel Efficiency Maintenace Tyre life Uptime etc throuh Testimonials from customer Testimonials on FE from customer post successful complition of FE trial one vehicles No of Pre and post trial customer signed off copy per month Competition details data on performance vehicle specification current engineering introduction from field feedback Ensure uptime monitoring and time to time share the same data to Area business manager Zonal Service Manager for further improvement plan Travel along with the vehicle for specfic trials Support to the dealer before commensing the trial for vehicle check up and upkeepPreferred Industries Education Qualification Diploma Diploma in MechanicalGeneral Experience 2 to 5 Yrs experience in Service Quality PVT Vehicle IntegrationCritical Experience System Generated Core Skills Customer Analysis Customer Sensitivity Interpersonal Skills Product Knowledge Application Spare Parts Management Warranty Management Service Orientation Service Quality Service ManagementSystem Generated Secondary Skills Job Segment Engineer Engineering

📌 Value Establishment (Chandigarh)
🏢 Mahindra & Mahindra
📍 Chandigarh