Responsibilities Responding to customer inquiries and resolving problems in a professional and timely manner Assisting customers with product information ordering billing and account inquiries Ensuring customer satisfaction and maintaining a high level of customer service Recording and maintaining accurate customer records and information Collaborating with other departments to resolve customer issues Identifying and escalating complex issues to the appropriate teams Keeping up-to-date with product knowledge and industry trends Contributing to the improvement of customer support processes and procedures Job Type Full time Pay 25 000 00 - 35 000 00 per month Schedule Day shift Work Location In person