Job Summary We are looking for a proactive and detail-oriented Customer Success Representative CSR to support our teleradiology services The CSR will handle calls from clients and radiologists help to resolve issues related to scans or reports and ensure smooth communication between Radiologist Clients Good communication and problem-solving skills along with a calm and skilled attitude are essential for this role Responsibilities Answer and manage incoming calls messages from Clients Technicians and Radiologists professionally and promptly Address scan report or technical queries in real-time ensuring accurate and timely resolution Coordinate with radiologists to ensure proper case allocation timely reporting and follow-ups if needed Maintain effective communication across all stakeholders to avoid delays or misunderstandings Escalate unresolved issues to the concerned team or supervisor when required Maintain a calm positive and solution-focused approach during high-pressure or emergency situations H S C Passed or Graduate Rotational Week Off and Rotational Shift Comfortable to work in Night Shift Male Experienced in BPO will be welcome Freshers can also apply Job Types Full-time Permanent Fresher Pay 15 000 00 - 20 000 00 per month Language English Preferred Hindi Preferred Work Location In person Speak with the employer 91 (phone hidden)