Job DescriptionWe're Hiring | Associate – Finance Operations (Balance & Documents Collection) | upGrad
NJoin the upGrad team and kick-start your career in Finance Operations
NRole: Associate – Finance Operations (Balance & Documents Collection)
NQualification: Graduate (Any Discipline)
NExperience: 0–3 Years
NCTC: 3.5 - 4lpa
NWorking Days: 6 Days a Week
NJob Responsibilities:
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- Connect with learners to follow up on pending balance payments and required documentation. N
- Collect and verify financial and academic documents from learners. N
- Ensure timely closure of pending cases while maintaining high-quality customer interactions. N
- Coordinate with internal stakeholders to resolve learner queries efficiently. N




- Maintain accurate records and update relevant systems with case details. N
- Meet daily productivityand quality targets while ensuring a seamless learner experience. N

nRequired Skills:
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- Excellent communication skills in Hindi & English. N
- For South India locations, proficiency in the respective local language is mandatory. N
- Positive negotiation and follow-up skills. N
- Basic knowledge of MS Excel and Microsoft Office. N
- Strong attention to detail and problem-solving ability. N
- Ability to work in a fast-paced environment. N

nInterested candidates can share their updated resume at: [email protected]

📌 Finance Associate (Bengaluru)
🏢 upGrad
📍 Bengaluru