Customer Relationship Management Team Lead (India)

Customer Relationship Management Team Lead (India)

12 Aug
|
White Force Group
|
India

12 Aug

White Force Group

India

Job DescriptionUrgent Hiring For CRM Lead
NLocation - Pune Kharadi
NSalary - UPTO 14 LPA Depends on experience
NExperience - 6+ years of CRM/lifecycle marketing experience, with at least 2 years managing a team
NKey Responsibilities
n1. Journey Architecture & Lifecycle Marketing
N2. Channel Performance & Health
N3. Campaign Strategy & Creative Thinking
N4. Reporting, Analytics &Optimisation;
N5. Team Management & Execution Quality
NMust-Have
n
- 6+ years of CRM/lifecycle marketing experience, with at least 2 years managing a team
N
- Hands-on expertise withCleverTap journey builder, segmentation, A/B testing, analytics (not
Njust campaign scheduling)
N
- Demonstrated experienceimproving WhatsApp or email channel metrics (bring numbers to
Ninterview)
n
- Basic SQL ability to write queries to pull cohort/user data from a data warehouse
N
- Strong analytical mindset:



you read dashboards to find problems, not just to report numbers
N
- Experience building anddocumenting CRM SOPs and QA frameworks
N
- Robust written communication: you can write sharp, contextual messaging, not just
Ncopy-paste templates
nGood to Have
N
- Experience with Metabase or any BI tool for dashboard creation
N
- Familiarity with Databricks or similar data platforms
N
- SendGrid or equivalent ESP experience for email domain management
N
- Background in health, fitness, edtech, or consumer subscription businesses
N
- WhatsApp Business API knowledge (template approval, quality ratings, conversation
Ncategories)
nInterested candidates can share their updated resume at:
[email protected]
n9300755707

📌 Customer Relationship Management Team Lead (India)
🏢 White Force Group
📍 India

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