Job DescriptionThis role is built for a leader who can transform delivery operations into a competitive advantage while creating the next generation of operational leadership for Indovance.
NKey Responsibilities:
N1. Delivery Excellence & Operational Performance (35%) On-Time Delivery Ownership.
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- Ensure consistent achievement of delivery commitments across all projects and accounts.
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- Establish delivery governance mechanisms to monitor project health, risks, dependencies, and schedule adherence.
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- Drive proactive intervention plans to eliminate delivery bottlenecks and slippages.
NResource & Capacity Optimization.
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- Lead workforce planning, forecasting, project allocation, and utilization management.
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- Optimize resource deployment to maximize productivity while maintaining quality standards.
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- Eliminate operational inefficiencies and reduce non-billable effort. Process Excellence
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- Develop scalable delivery frameworks, SOPs, and best practices.
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- Improve throughput and turnaround times through Lean operational practices.
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- Standardize planning and execution methodologies across teams.
NDigital & Automation Adoption
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- Partner with BIM, AI, and Digital Transformation teams to embed automation into core workflows.
- Drive technology adoption to improve productivity, quality, and delivery speed.
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- Identify opportunities for workflow digitization and process simplification.
N2. Quality Excellence & Continuous Improvement (30%) Build a Quality-First Culture
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- Transform quality from an inspection function into an organizational mindset.
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- Ensure quality ownership remains within delivery teams and not solely with QC functions.
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- Promote prevention-based quality practices across all programs.
NQuality Management Framework.
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- Strengthen and continuously improve Quality Management Systems (QMS).
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- Define quality standards, review mechanisms, and process controls.
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- Ensure adherence to internal and

📌 Operations Manager (India)
🏢 Indovance
📍 India