Job Description Industry: Banking / Financial Services
N Role Overview:
NWe are looking for enthusiastic and customer-focused individuals to join our support team. The role involves handling customer queries, providing timely assistance, and ensuring a positive service experience across all communication channels.
N Key Responsibilities:
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- Respond to customer inquiries via phone, email, or chat. N
- Resolve issues efficiently while maintaining high service standards. N
- Update customer recordsand escalate complex cases when required. N
- Collaborate with internal teams to ensure smooth customer interactions. N
- Maintain professionalism and empathy in all communications. N
n Required Skills:
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- Excellent verbal and written communication skills. N
- Solid problem-solving and interpersonal abilities. N
- Basic computer proficiency (MS Office, CRM tools). N
- Ability to work in a fast-paced environment. N
n Qualification:
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- Graduate in any discipline. N
- Freshers or candidates with up to 1 year of experience in customer service preferred. N
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📌 Customer Support Specialist (India)
🏢 Live Connections
📍 India
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