About OK
OK is building the future of instant commerce by enabling fast, accurate, and reliable order fulfillment through technology-driven operations. The Dark Store Manager will be responsible for managing end-to-end warehouse and fulfillment operations while ensuring exceptional customer experience through operational excellence.

Key Responsibilitie
sOperations Managemen
- tManage daily dark store operations including receiving, put-away, picking, packing, and dispatch
- .Ensure timely order fulfillment and adherence to delivery SLAs
- .Monitor order flow and optimize operational efficiency
- .Drive process improvements to enhance productivity and reduce operational bottlenecks

.Inventory & Quality Contro
- lMaintain high inventory accuracy through cycle counts and audits
- .Ensure proper stock rotation (FIFO/FEFO) and inventory hygiene
- .Minimize shrinkage, damages, expiries, and stock discrepancies
- .Monitor stock availability and coordinate replenishment requirements

.Team Leadershi
- pLead, train, and manage store associates, pickers, and packers




- .Prepare shift rosters and manpower plans
- .Track team performance and drive productivity improvements
- .Foster a culture of accountability, ownership, and operational excellence

.Performance & Complianc
- eTrack KPIs including order accuracy, fulfillment time, inventory accuracy, and productivity
- .Ensure adherence to SOPs, safety standards, and compliance requirements
- .Maintain cleanliness, security, and operational readiness of the dark store
- .Prepare operational reports and share performance insights with leadership

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Requiremen
- ts3–6 years of experience in warehouse, retail, quick commerce, logistics, or dark store operation
- s.Experience managing teams in a fast-paced operational environmen
- t.Robust understanding of inventory management and fulfillment processe
- s.Proficiency with WMS, inventory tools, Excel, and operational dashboard
- s.Excellent leadership, problem-solving, and communic

📌 Dark Store (India)
🏢 OK App
📍 India