This role is built for a leader who can transform delivery operations into a competitive advantage while creating the next generation of operational leadership for Indovance.

Key Responsibilities:
1. Delivery Excellence & Operational Performance (35%) On-Time Delivery Ownership.
• Ensure consistent achievement of delivery commitments across all projects and accounts.
• Establish delivery governance mechanisms to monitor project health, risks, dependencies, and schedule adherence.
• Drive proactive intervention plans to eliminate delivery bottlenecks and slippages.

Resource & Capacity Optimization.
• Lead workforce planning, forecasting, project allocation, and utilization management.
• Optimize resource deployment to maximize productivity while maintaining quality standards.
• Eliminate operational inefficiencies and reduce non-billable effort. Process Excellence
• Develop scalable delivery frameworks, SOPs, and best practices.
• Improve throughput and turnaround times through Lean operational practices.
• Standardize planning and execution methodologies across teams.





Digital & Automation Adoption
• Partner with BIM, AI, and Digital Transformation teams to embed automation into core workflows. • Drive technology adoption to improve productivity, quality, and delivery speed.
• Identify opportunities for workflow digitization and process simplification.

2. Quality Excellence & Continuous Improvement (30%) Build a Quality-First Cultur e
• Transform quality from an inspection function into an organizational mindset.
• Ensure quality ownership remains within delivery teams and not solely with QC functions.
• Promote prevention-based quality practices across all programs.

Quality Management Framework.
• Strengthen and continuously improve Quality Management Systems (QMS).
• Define quality standards, review mechanisms, and process controls.
• Ensure adherence to internal and client-specific quality requirements.

Root Cause Analysis & Corrective Actions
• Institutiona

📌 Operations Manager (Pune)
🏢 Indovance
📍 Pune