Company Description Physiotattva is an advanced physiotherapy center focused on helping individuals achieve a pain-free, active life. The team designs personalized recovery plans tailored to each person’s needs, combining state-of-the-art technology with strong clinical expertise. Services are delivered with an emphasis on holistic recovery, patient comfort, and long-term wellness. Physiotattva offers a skilled, collaborative environment where healthcare and customer care go hand in hand.
Role Description The Inside Sales Associate is a full-time, on-site role based in Bengaluru, responsible for driving patient inquiries into confirmed appointments and long-term relationships. Day-to-day responsibilities include responding to incoming calls and online inquiries, explaining Physiotattva’s services, and guiding prospective patients through treatment options and pricing. The role involves generating and qualifying leads, maintaining accurate records in CRM or relevant systems, and following up with potential and existing patients to ensure a smooth onboarding experience.
The Inside Sales Associate will work closely with clinical and operations teams to coordinate bookings, support patient communication, and contribute to monthly sales and service targets.
Qualifications
Candidates should possess strong Inside Sales and Lead Generation skills, with the ability to convert inquiries into appointments and drive revenue growth.
Candidates should possess Customer Service and Customer Satisfaction skills, ensuring empathetic communication and a positive experience for every patient.
Candidates should possess Account Management skills, including maintaining patient records, nurturing ongoing relationships, and supporting repeat visits.
Strong verbal and written communication skills, with the ability to explain healthcare services clearly and professionally.
Comfort using CRM tools, spreadsheets, and basic office software to manage leads and track performance.
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