Sunrise Job Consultancy is a leading recruitment and staffing firm dedicated to connecting talented professionals with top organizations across various industries. With a strong focus on quality service and client satisfaction, we specialize in providing tailored staffing solutions that meet the unique needs of our clients. Our commitment to excellence and integrity has established us as a trusted partner in the recruitment industry, helping both companies and candidates achieve their goals efficiently and effectively.
About The Role
We are seeking a dedicated Edtech Operations Officer to join our energetic team. The ideal candidate will be responsible for managing student progress, facilitating effective communication with parents, and ensuring an enriching and engaging learning experience for students. This role involves collaborating closely with students, parents, tutors, and internal teams to monitor performance, address concerns, and foster a motivating environment conducive to academic success.
The position offers an excellent opportunity for professionals with experience in customer success, client relationship management, or related fields to leverage their skills within the education technology sector.
Qualifications
The ideal candidate should possess a minimum of 4 years of relevant experience, preferably in Edtech, hospitality, airlines, customer success, or study abroad consulting. A strong background in relationship management, communication, and coordination is essential. Candidates should have excellent organizational skills, problem-solving abilities, and the capacity to handle multiple stakeholders simultaneously. Proficiency in Google Sheets, email communication, WhatsApp, and CRM tools is required. A proactive attitude and the ability to work effectively in a fast-paced remote environment are also important.
Responsibilities
Monitor and evaluate student progress and learning performance regularly to identify areas for impro
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