Job Description:

Who are we?

A global leader in creative polymer-based solutions for key industries and critical infrastructure. We are one of two Business Areas within the company Group, with a total of about 6,200 employees around the world.

We are committed to advancing operational performance in marine, port and built infrastructure, empowering our clients to succeed at the highest level.

About the Job

As a key member of staff within the Field Services Delivery and Support department, your role is to install, maintain, repair and service our range of electronic hardware / software-based control and safety systems at our customer sites globally.

This is a vital customer-facing hands-on engineering role which may be undertaken in shipyards, Onboard ships, offshore installations, or terminal installations anywhere in the world.
- On-site installation, commissioning, repair, modification and troubleshooting of all products.
- Internal support to other departments including Systems engineering and the Design departments.
- Routine Maintenance tasks e.g., Site Surveys,



Technical Audits, System Health Checks, Spares Management, Obsolescence Reporting, System and software upgrades.
- Helping customers to fault-find and rectify problems via telephone, remote access, email etc. And where required, to respond to the customer’s site to carry out emergency repairs. This will include ‘out-of-hours’ work.
- Completion of pre-mobilization documentation; detailed Technical Customer Service Reports and other project documentation.
- In-house testing off products
- Customer technical liaison including conducting, System tests and Site tests before acceptance.
- Responsible for Customer Factory Acceptance test and Site Acceptance tests.
- Training of customer technical representatives including managers, superintendents, maintenance engineers and operators. Training of new staff members as well as staff members who may visit the UK office from regional offices.
- Assist, wh

📌 Service & Technical Support Engineer, Ahmedabad
🏢 Mantras2Success
📍 Ahmedabad