We are seeking a detail-oriented and process-driven Financial Planning Admin Assistant to support our Australian Financial Advisers and Paraplanning team. The role focuses on administrative execution, data management, client servicing, and compliance support within an ASIC-regulated financial planning setting.
This is an ideal role for someone who enjoys structured work, documentation, and accuracy, and wants to build a long-term career in the Australian financial services industry.
Key Responsibilities
- Client Administration & Onboarding
- Prepare and manage client onboarding documentation
- Fact Finds
- Risk Profiles
- Authority to Proceed (ATP) support
- Set up and maintain client records in Xplan / AdviserLogic / Coin / Midwinter
- Coordinate client signatures via DocuSign or similar platforms
- Maintain accurate client data and file notes
- Adviser & Paraplanner Support
- Assist advisers with meeting preparation and follow-ups
- Upload and manage documents for SOAs, ROAs, and ongoing advice
- Track advice workflow and ensure tasks are completed on time
- Coordinate with paraplanners, product providers, and licensee teams
- Compliance & AFSL Support
- Ensure files meet AFSL compliance requirements
- Maintain audit-ready client files
- Assist with compliance checklists and document version control
- Support internal and external compliance audits
- Product, Platform & Provider Administration
- Process applications for:
- Superannuation
- Investments
- Insurance (Life, TPD, IP)
- Liaise with product providers and platforms for:
- Follow-ups
- Outstanding requirements
- Status updates
- Track implementation progress post-advice
- Ongoing Service & Reviews
- Assist with annual review preparation
- Maintain ongoing service agreements and fee consent documentation
- Update portfolio data and generate review packs
- Support renewal and client communication workflows