Working Hours: Part-time (4 hours per day – flexible)
Location & Work Structure
- Initial Phase (10–15 days): Mandatory on-site training at Sanpada
- Post Training: Hybrid model
- 3 days/week – Work from Office (Sanpada)
- 3 days/week – Remote
Preference: Candidates residing in or around Sanpada / Navi Mumbai
Role Objective (Why this role exists)
This internship is designed to provide hands-on exposure to CRM implementation, workflow automation, and business process digitization using Zoho tools.
Interns will work on live projects, contributing directly to improving operational efficiency and system-driven processes.
Key Responsibilities
- Support implementation and optimization of Zoho CRM and Zoho Recruit
- Configure workflows, automation rules, triggers, and process flows
- Design and develop HTML email templates for qualified communication
- Maintain and ensure accuracy of CRM data
- Assist in translating business requirements into system workflows
- Provide basic technical support for internal users
- Prepare clear, structured, and detailed documentation for all work done
Expected Outcomes (What you will achieve in 3 months)
By the end of the internship, you should be able to:
- Configure basic to intermediate CRM workflows independently
- Deliver 3–5 functional automation processes
- Create professional HTML email templates
- Develop clear and structured documentation for implemented processes
- Understand real-world usage of CRM in sales and recruitment workflows
Key Performance Indicators (KPIs)
Your performance will be evaluated on:
- Number of automation workflows successfully implemented
- Quality and completeness of documentation
- Accuracy and consistency in CRM data management
- Quality of HTML templates delivered
- Task completion timelines and responsiveness
- Understanding and execution of business requirements
📌 Software and IT Intern (Navi Mumbai)
🏢 Shunya Tattva Management Consultant
📍 Navi Mumbai
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