About Us:

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A;), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

Job Description:
insightsoftware
Job Description

Job Title
Command Centre Specialist
Department
IT — Command Centre (DevOps)
Location
Hyderabad, India (In office for the first 3–6 months; remote thereafter)
Reports To
Senior Manager / Director, Command Centre
Employment Type
Full-time, Permanent
Shift Pattern
24×7 rotational shifts

About insightsoftware




insightsoftware is a global provider of connected solutions for the Office of the CFO. We empower business leaders with accessible insights and connected solutions to drive actionable business strategy. With operations spanning 40+ countries, we help finance and IT teams work smarter, faster, and with greater confidence.
Role Overview
We are establishing a new Command Centre in Hyderabad to provide around-the-clock monitoring, incident response, and operational support for our global multi-cloud infrastructure, including AWS, Azure, and on-premises environments. The Command Centre Specialist will serve as an active operator, responsible for system monitoring, incident triage and resolution, execution of runbooks, and escalation of issues in accordance with established procedures. This role is highly execution-oriented and supports DevOps teams worldwide, adhering to ITIL best practices. The initial three to six months require on-site presence in Hyderabad for environment familiarization and

📌 Command Centre Specialist (India)
🏢 Insightsoftware
📍 India