Job Title:

Manager (CBU OPERATION OFFICE – IBU)

Function:

CBU OPERATIONS - IBU

Sub-function:

-

Reports to:

Head

Office/Location:

Akurdi

JOB DESCRIPTION:
- Program Management :

-
- Lead end to end project management of digital programs for the business unit : Assess business needs, devise solutions, work with Digital and Tech to implement and drive those solutions, budget management, and prioritization.
- Lead current category expansion programs : work closely with cross functional teams of R&D;, Plant, Finance, Field teams and external partners to develop new product categories, Design and execute pilots, Scale up on successful pilots.
- BU reviews :
- Design frameworks to assess dealer and field performance
- Facilitate ASM and CH reviews on business performance – Volume, MS, Dealer 8A
- Drive execution of actions concluded in business reviews.

3)



Business Intelligence :

-
- Design and develop dashboards to assess business performance for sales and service.
- Provide insightful automated reports to BU leadership enabling data driven decisions
- Customer Experience :
- Own the customer experience framework across the customer lifecycle.
- Work with cross functional teams of Digital and Tech, Marketing, Sales and Service to execute CX initiatives.
- Executive support to President :
- Provide executive support to president by organizing reviews and planning meetings.
- Develop presentations for key business reviews like CMC, BRC, Board meetings etc.
- Work closely with BU leadership in executing key actions from various business reviews.

📌 Mgr (Cbu Operations Office - Ibu) (India)
🏢 Bajaj Auto
📍 India