Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive setting where your well-being is prioritized and your potential can thrive.
The Role
Your Role
Customer Success, Commercial Success, Distinctive Expertise and Focus on People:
- Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships. Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult.
What you will do
- Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals. Deliver on budget, owning revenue, profit/loss, and growth objectives.
Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increase utilization and billability of resources assigned to their account. Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals.
- Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value. Own account P&L;, drives customer satisfaction, and ensures account compliance by acting with integrity. Invest in the development of the people on the account and across. Kyndryl to develop the next generation of talent. Act as a steward of the Kyndryl culture.
- Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revoluti