Job Description:

Job Title: Inside Sales Representative Head

Location: Kolkata

Department: Sales

Reports To: Account Manager

Job Summary

As the Inside Sales Representative Head, you will lead and manage a team of inside sales representatives to drive revenue growth, develop strategies to acquire and retain customers, and ensure seamless sales processes. This role requires a results-driven leader with strong sales acumen, excellent communication skills, and the ability to motivate and guide a team to achieve ambitious sales targets.

Key Responsibilities
- Leadership & Team Management
- Recruit, train, and manage a high-performing team of inside sales representatives.
- Provide coaching, mentorship, and support to ensure team success.
- Set transparent goals and KPIs for the team and monitor performance.
- Sales Strategy & Execution
- Develop and implement effective sales strategies and processes to achieve revenue targets.
- Collaborate with marketing teams to generate and manage leads through the sales funnel.
- Conduct regular sales forecasting, pipeline reviews,



and performance analysis.
- Customer Engagement
- Oversee customer outreach and relationship-building efforts.
- Address client concerns and provide appropriate solutions to enhance customer satisfaction.
- Ensure excellent communication with prospects and clients throughout the sales cycle.
- Process Improvement & Reporting
- Analyze sales data to identify areas for improvement and optimization.
- Implement tools and technologies to streamline sales processes and improve productivity.
- Prepare regular reports on team performance, revenue metrics, and market trends.
- Collaboration
- Work closely with other departments, such as marketing and customer support, to align sales efforts with organizational objectives.
- Provide feedback from the sales team to influence product or service development.

Qualifications & Requirements
- Education: Bachelor's degree in Business, Marketing, or a related field (MBA

📌 Inside Sales Representative Head (Kolkata)
🏢 RECEX
📍 Kolkata