Location: India preferably in Hyderabad (Supporting
US – West Coast Region) (Working in Shift and full support until minimum 3.00
PM PST)
Experience: 10 Years (Inside Sales / Account Management)
Key Responsibilities
Client Relationship Management
- Serve as the primary
point of contact for US-based clients, ensuring strong, long-term
relationships
- Understand client
business needs and proactively provide suitable solutions
- Ensure high levels of
client satisfaction through timely communication and issue resolution
Account & Financial Management
- Manage end-to-end PO
Tracking, Resource Tracking, invoicing, billing, and account-related
transactions with accuracy and timeliness
- Coordinate with finance
teams and admin teams to ensure proper tracking of payments, collections,
time sheets and account reconciliations
- Maintain transparent
documentation of all account activities and financial records
Inside Sales & Revenue Growth
- Drive inside sales
activities including lead follow-ups, client outreach, and opportunity
conversion
- Identify and pursue
upselling and cross-selling opportunities within existing accounts
- Support RFP/RFI/Legal
Co-ordination and deal closures by coordinating proposals, pricing, and
negotiations
Reporting & Performance Tracking
- Track account
performance metrics, revenue growth, and client engagement levels
- Prepare regular reports
and provide actionable insights to management
- Monitor pipeline,
forecast revenue, and highlight risks or opportunities
US Market & Time Zone Alignment
- Manage client
interactions aligned with US West Coast time zones (Managing from INDIA)
- Ensure availability for
client meetings, discussions, and critical communications
Key Skills & Qualifications
- Strong experience in
inside sales, Account outreach, account management & client servicing
- Good understanding of
invoicing, billing processes, and financial coordination
- Excellent communication
and stakeh
📌 Account Executive – US Market (Hyderabad)
🏢 SID Global Solutions
📍 Hyderabad
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