A Day in the Life:
- Quickly become an expert on the Qualtrics Experience Management (XM) Platform and
related solutions.
- Serve as main point of contact for clients during implementation and manage the project
to completion.
- Design and document functional and technical requirements and help scope projects by
understanding timelines and work.
- Solve complex technical implementations both independently and in a team environment.
- Clearly communicate solutions back to clients through calls and email.
- Train and teach clients on specific and new aspects of the Qualtrics Experience
Management (XM) Platform and related solutions.
- Continually adapt and develop in-depth product knowledge and learn new technologies.
- Be a key stakeholder in building ZILL’s relationship with the client.

Requirements
Experience:
- 2-4 years’ experience as an Implementation Consultant
- Familiarity with SaaS platforms and
cloud-based solutions,



with the ability to grasp complex software and
learn new technologies quickly.
- Strong foundational knowledge in data
analytics and interpretation.
- Knowledge of Survey Programming tools like
Decipher and Confirmit shall be an advantage.

Qualifications & Requirements:
- Bachelor’s degree in business, Computer
Science, Information Systems, or a related field; a master’s degree is
preferred.
- Exceptional verbal and written communication
skills, with the ability to explain technical details to a non-technical
audience.
- Robust problem-solving abilities, analytical
skills, and a detail-oriented mindset.
- Agility in learning and adapting to recent
technologies and changes in a rapidly evolving industry.

📌 Sr XM Analyst (Mumbai)
🏢 Zill Consulting
📍 Mumbai