System & Platform Administrator Help Desk Manager (Sahibzada Ajit Singh Nagar)

System & Platform Administrator Help Desk Manager (Sahibzada Ajit Singh Nagar)

12 Aug
|
SKYSUN
|
Sahibzada Ajit Singh Nagar

12 Aug

SKYSUN

Sahibzada Ajit Singh Nagar

Description
Position Overview
We are seeking a highly disciplined, trustworthy, and process-driven Systems & Platform Administrator responsible for managing organizational access across multiple software platforms.
This is not a traditional IT support role. Instead, this position serves as the central control point for user credentials, permissions, platform configuration, systems governance, and internal access operations.
The ideal candidate is security-conscious, detail-oriented, and experienced in managing structured access across CRM systems, HR platforms, recruiting tools, financial portals, communication tools, dashboards, and other operational software. This role is critical in maintaining system integrity, data security, operational continuity, and access governance across the organization.
In addition to technical platform administration, we are specifically looking for a candidate with managerial and team leadership experience, capable of handling internal support teams, coordinating operational workflows, and maintaining accountability across departments.

Core Responsibilities
1.



Platform Credential & Access Management
- Own and manage master credentials across all company platforms
- Create, modify, and revoke user access based on role changes
- Ensure proper permission levels are assigned per department
- Maintain secure credential documentation and structured access logs
- Enforce two-factor authentication (2FA) and platform security standards

2. Onboarding & Offboarding Systems Control
- Provision platform access for recent hires
- Ensure immediate and secure removal of access upon termination
- Maintain onboarding access checklists per department
- Verify role-based access compliance across all systems

3. Multi-Platform Governance
Manage administrative oversight for platforms including:
- CRM systems
- HR & payroll software
- Recruiting and applicant tracking systems (ATS)
- Communication and collaboration tools
- Finance and funding portals
- Train

📌 System & Platform Administrator Help Desk Manager (Sahibzada Ajit Singh Nagar)
🏢 SKYSUN
📍 Sahibzada Ajit Singh Nagar

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