Job Role: Experience Excellence
Manager

Work Hours: Shift based: 5 AM to
2 PM or 2 PM to 11 PM

Work Days: Monday to Sunday (5
days a week and 2 weekdays are off)

Work Type: Full-time, Work from Office

Work Location: Indiranagar, Bangalore

Role Description: The House Manager /
Experience Excellence Professional will be responsible for managing end to end
household operations for multiple clients, ensuring seamless day to day
functioning. This is a high ownership role focused on coordinating services,
solving real time problems, and creating a smooth, stress-free living
experience for clients through proactive planning and execution.

Responsibilities:
- Handle client requests
related to groceries, maintenance, services, and last-minute changes through
prompt communication.
- Coordinate with
vendors such as cooks, cleaners, electricians, plumbers, and delivery
partners to ensure timely execution.
- Monitor household
needs, track inventory, and proactively arrange restocking and services.
- Manage multiple
household operations simultaneously with high attention to detail.




- Document processes,
identify inefficiencies, and contribute to building structured operational
workflows.
- Support special
occasions, guest management, and personalized household requirements.
- Ensure high-quality service delivery and client
satisfaction at all times.

Requirements
- Bachelor’s
degree in any related field
- Minimum 2 to 5 years of experience in customer
experience, operations, concierge, hospitality, EA/PA, or similar roles.
- Experience in luxury hospitality, aviation,
premium customer experience, or concierge services.
- Exposure
to vendor management and operations coordination.
- Experience
working in startup or agile environments.
- Strong
communication skills and comfortable using WhatsApp and client interaction
tools.
- Highly
organized with robust multitasking and problem-solving abilities.
- Ability
to work in a fast paced, unstructured startup environment.
- Comfor

📌 Experience Excellence Manager (Bengaluru)
🏢 Overqualified Housewives
📍 Bengaluru