PHI - End User and Corporate network Support (Mumbai)

PHI - End User and Corporate network Support (Mumbai)

12 Aug
|
Prudential
|
Mumbai

12 Aug

Prudential

Mumbai

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description
Job Title: Executive - End User and Corporate network Support
Location: Mumbai
Work Type: Work-from-Office role only, no remote or WFH
Overall, Role Purpose
This role drive modernization of the workplace workplace to increase productivity & efficiency and support in the digital transformation journey. The individual will be responsible for all Site IT and End-User IT assets (hardware, software and network) related to Prudential’s office-sites in Mumbai in Airoli and Lower Parel offices. She/He should have at least of 4+ years of relevant experience.
Key Responsibilities




- Site IT and End User Support: Execute and maintain the planned layout, manage Site IT and End User IT assets, across all India sites (Mumbai and rest of India), managing vendors and collaborating with Group colleagues, and as per group standards and policies. Define India specific service management and assets management SOPs, policies & procedures, SLA’s using the Group standards as the baseline. Own the transition of Site IT & End-User IT assets from one site-location to another.
- Budgeting and Resource Planning: Manage the department's budget and resources effectively, including equipment purchases, software licenses, and maintenance contracts. Identify cost-saving opportunities and allocate resources efficiently to maximize ROI. Using the small FTE team, and the larger vendor teams, deliver Site IT & End-User IT assets Ops services as per defined SLAs.
- Vendor Management: Evaluate and select third-party vendors, cont

📌 PHI - End User and Corporate network Support (Mumbai)
🏢 Prudential
📍 Mumbai

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