Job Description:

JOB DESCRIPTION of Production Support - Transformation

Job Title: Assistant Manager II/DM I Department: IT
Reports to: Senior Manager – IT Experience: 4-6 years

Required Qualification: BE/ B Tech/ MCA/BSc/MSc

Preferred Qualification: BE/ B Tech/MCA/BSc/MSc.

Skill, Knowledge & Trainings:

 Production Support Engineer will work as L1 application support in shifts (No Night Shift).
 Will be responsible to develop and implement services that improve Software development Life Cycle.
 Build automations which will help optimize software delivery.
 Will be responsible for availability, latency, performance efficiency, change management, monitoring, emergency response and incident management.
 Will be responsible for setting up pre-emptive monitoring of logs and creating dashboards for metrics visualisations
 Should be able to analyse logs and provide resolutions in co-ordination with Infra and Development teams.
 Should have Valuable communication and presentation skills.

Core Competencies(Must Have):

 Hands-on experience on monitoring tools such as Grafana,



Prometheus, Zabbix etc
 Well versed with log aggregation tools like Elastisearch, Logstash, Kibana, Splunk etc
 Production Support experience with ability to handle mission critical business services
 Ansible or similar tool – Should have worked on infrastructure automation
 Java/Web based application Support experience.

Other Skills (Nice to have)

 SSO technologies
 Python
 CI/CD – Should be able to write CI/CD pipelines with experience on tools such as - GitLab or similar
 Linux Administration
 Kafka, MQ

Additional Competencies (Nice to have):

 Appreciation of Enterprise Functional Architecture in Capital Markets
 Experience on Open Source technologies

 Docker, Kubernetes or OpenShift
 NGINX or APIGEE

Job Purpose:

The successful candidate would join the IT Department of a critical Financial Market Infrastructure (FMI) organization which serves as a Qualified Central Coun

📌 AM/DM- Production Support Engineer (Mumbai)
🏢 Talent Leads Consultants
📍 Mumbai