Role
Summary
We are looking for a
detail-oriented Analytical Intern to support a large-scale data annotation and
quality operations project for a leading global retailer. The role involves
working closely with the internal consulting team to ensure high-accuracy data labelling,
vendor governance, SOP implementation, and efficient operational delivery. This
is an excellent prospect to gain hands-on experience in digital retail
operations, large data systems, and quality management frameworks.
Job
Description

1. Data Annotation & Quality Control

· Perform high-accuracy data annotation for product
matching, search relevance, and data discovery tasks on e-Commerce sites.

· Validate product attributes, variants, and
discrepancies across product pages.

· Conduct Level 2 QA checks for complex & critical
cases.

2. Vendor Management & Governance

· Coordinate daily with vendor teams on throughput,
queries, escalations, and SOP clarifications.

· Track vendor accuracy, volume delivery, and SLA
adherence.

3. Calibration & SOP Management





· Assist in calibration sessions with internal teams and
vendors—compile cases, analyse discrepancies, and document clarifications.

· Maintain and update SOPs, ensuring rule adherence
across teams.

· Assist in identifying process gaps and contributing to
root-cause analyses.

4. Reporting & Stakeholder Support

· Prepare weekly reports covering accuracy, volume
trends, RCA summaries, and operational risks.

· Track accuracy metrics and provide data-driven insights
for process improvement.

· Communicate findings clearly with internal
stakeholders.

5. Operational Ownership

· Monitor daily workflows to ensure smooth execution and
timely completion.

· Identify edge cases, recurring patterns, and accuracy
risks proactively.

· Support internal
quality initiatives, audits, and data clean-up exercises.

Requirements
Qualifications

Must-Have
- Strong analytical
ability with high attention to detail.
- Comfortable working

📌 Sales & Customer Insights - Intern (Bengaluru)
🏢 Thoucentric
📍 Bengaluru